Privacy Policy

Computer Beipoa ("we", "us", "our") operates the website computerbeipoa.co.tz and the Computer Beipoa mobile application for iOS and Android.

We are a technology retailer based at Kariakoo, Dar es Salaam, Tanzania, selling laptops, desktop computers, monitors, printers, networking equipment, storage devices, and related accessories.

If you have questions about this Privacy Policy or how we handle your data, contact us at info@computerbeipoa.co.tz, +255 718 314 193, or via WhatsApp at +255 718 314 193.

This Privacy Policy applies when you use our website, mobile app, checkout process, and when you contact us for sales or support.

It does not apply to third-party websites or services linked from our platform (for example, mobile money providers or messaging apps you open from our site). Those services have their own privacy policies.

We collect information you provide directly to us, including:

• Name, email address, and phone number when you place an order or contact support.

• Delivery address, city, region, and optional order notes at checkout.

• Payment method selection (M-Pesa, Tigo Pesa, or Airtel Money) and the mobile number used for payment.

• Messages you send us by email, phone, or WhatsApp.

We also collect information automatically when you use our services:

• Shopping cart contents stored locally in your browser (website) or on your device (mobile app) so your cart persists between visits.

• Theme preference on the mobile app (light or dark mode), stored on your device.

• Basic technical data needed to load pages and products, such as device type, browser or app version, and general connection information sent with standard web and API requests.

We do not require you to create a customer account to shop. Guest checkout is available on the website and mobile app.

We use the information we collect to:

• Process and fulfil your orders, including delivery and payment confirmation.

• Contact you about your order status, delivery timing, or product availability.

• Provide customer support, warranty assistance, and product recommendations.

• Operate, maintain, and improve our website, mobile app, and catalogue.

• Prevent fraud, abuse, and errors in ordering.

• Comply with applicable laws and respond to lawful requests.

We do not sell your personal information to third parties.

Checkout on our website and mobile app supports mobile money payments through M-Pesa (Vodacom), Tigo Pesa (Mix by Yas), and Airtel Money.

When you complete checkout, you authorise payment through your mobile wallet provider. We record your chosen payment method, payment phone number, order total, and a payment reference for order tracking.

We do not collect or store your mobile money PIN, wallet password, or full payment credentials. Payment authorisation happens through your mobile network operator or wallet provider.

Order and customer information submitted at checkout is transmitted over encrypted connections (HTTPS/TLS) and stored on secure servers used to run our business systems.

Cart items on the website are stored in your browser’s local storage on your device. Cart items in the mobile app are stored locally on your phone using the app’s on-device storage.

We apply reasonable technical and organisational measures to protect personal information against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure; please use strong device security and keep your contact details accurate.

We retain order and contact information for as long as needed to fulfil your purchase, provide after-sales and warranty support, resolve disputes, and meet legal or accounting requirements.

Local cart data remains on your device until you clear it, remove the app, or clear your browser storage.

You may request deletion of personal information that is not required to be retained by law by contacting us at the details below.

We may share limited personal information with trusted service providers who help us operate our business, such as:

• Hosting and infrastructure providers that run our website and API.

• Delivery partners who need your name, phone number, and address to deliver your order.

• Communication tools when you contact us via email or WhatsApp.

These providers may only use your information to perform services for us and must protect it appropriately.

We may also disclose information if required by law, court order, or government authority, or to protect the rights, safety, and property of Computer Beipoa, our customers, or others.

Depending on applicable law, you may have the right to:

• Request access to personal information we hold about you.

• Request correction of inaccurate information.

• Request deletion of information where we are not required to retain it.

• Object to or restrict certain processing.

• Withdraw consent where processing is based on consent.

To exercise these rights, email us at info@computerbeipoa.co.tz or call +255 718 314 193. We may need to verify your identity before responding.

You can clear website cart data by clearing your browser’s site data. On the mobile app, you can clear cart data from within the app or by reinstalling the app.

Our services are intended for general commerce and are not directed at children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

Computer Beipoa is based in Tanzania. If you access our services from outside Tanzania, your information may be processed and stored in Tanzania or in countries where our service providers operate.

By using our services, you understand that your information may be transferred to and processed in locations that may have different data protection laws than your country of residence.

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective date" at the top of this page.

If changes are significant, we may also post a notice on our website or app. Continued use of our services after an update means you accept the revised policy.

Computer Beipoa

Kariakoo, Dar es Salaam, Tanzania

Phone: +255 718 314 193

WhatsApp: +255 718 314 193

Email: info@computerbeipoa.co.tz

Website: https://computerbeipoa.co.tz