Customer support
We're here to help
Computer Beipoa is Tanzania's trusted electronics store for laptops, desktops, monitors, printers, and office equipment. Reach our team for orders, delivery updates, payments, warranty, and technical advice.
Fastest way to reach us — orders, stock checks, and delivery updates.
+255 718 314 193
Phone
Speak directly with our sales and support team.
+255 718 314 193
Invoices, corporate enquiries, and detailed product questions.
info@computerbeipoa.co.tz
Visit us
- Location
- Kariakoo, Dar es Salaam, Tanzania
- Shop hours
- Monday – Saturday, 8:00 AM – 7:00 PM (East Africa Time)
- Support availability
- Phone and WhatsApp assistance available daily
- Website
- computerbeipoa.co.tz
What we can help with
- Order status, changes, and cancellations before dispatch
- Delivery scheduling in Dar es Salaam and nationwide
- Mobile money payment confirmation (M-Pesa, Tigo Pesa, Airtel Money)
- Product recommendations for business, gaming, and home office
- Warranty claims and after-sales support
- Bulk and corporate supply for schools, offices, and resellers
Delivery & payments
Delivery
Free delivery on orders over TSh 500,000. Standard delivery fee is TSh 15,000. Dar es Salaam and nationwide delivery across Tanzania. Our team contacts you after checkout to confirm your address and delivery window.
Payments
Checkout supports M-Pesa (Vodacom), Tigo Pesa (Mix by Yas), Airtel Money. Payments are processed through your mobile wallet at checkout. Keep your payment confirmation message until your order is delivered.
Frequently asked questions
How do I place an order?
Browse products on our website, add items to your cart, and complete checkout with your delivery details and mobile money payment. You will receive an order confirmation on screen once payment is successful.
Which mobile money providers do you accept?
We accept M-Pesa (Vodacom), Tigo Pesa (Mix by Yas), Airtel Money at checkout. Use the phone number registered with your mobile wallet when paying.
How much is delivery?
Orders over TSh 500,000 qualify for free delivery. Standard delivery is TSh 15,000 for smaller orders. Dar es Salaam and nationwide delivery across Tanzania.
How long does delivery take?
Dar es Salaam orders are typically delivered within 1–3 business days after confirmation. Upcountry deliveries may take 3–7 business days depending on location. Our team will call or WhatsApp you to confirm timing.
Do you sell refurbished computers?
Yes. We stock certified refurbished laptops and desktops alongside new devices. Filter by “Refurbished” on the products page or visit the Refurbished Outlet.
Is there a warranty on products?
New and refurbished devices include warranty coverage as stated on each product listing. Contact us with your order number if you need warranty service or a replacement assessment.
Can I get help choosing a laptop or office setup?
Absolutely. Call or WhatsApp our team with your budget, intended use (business, gaming, student, etc.), and we will recommend suitable options from our catalog.
I paid but did not receive a confirmation — what should I do?
Contact us immediately on WhatsApp (+255 718 314 193) or email info@computerbeipoa.co.tz with your name, payment phone number, and payment time. We will verify and resolve your order.
Still need help?
Message us on WhatsApp or call +255 718 314 193. We respond as quickly as possible — especially for active orders and payment issues.